Hezel Hezel
  • Features
  • How it works
  • Ultra
  • FAQ
Download

Privacy Policy

Your data stays
on your device.

Effective  29 April 2026

In this policy

  • What we collect
  • How data is stored
  • Data sharing
  • Third-party links
  • Children’s privacy
  • Changes
  • Contact
  • Feedback form

Hezel (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use the Hezel app (“App”) or the Hezel website (hezel.app).

01

Information we collect

  • Personal information. We do not collect any personal data unless you provide it directly (e.g. contacting support).
  • Usage data. We do not collect information about your usage of the App.
02

How your data on Hezel is stored

Your data is stored on device. For users with iCloud service enabled, your data may be stored on Apple servers to sync across your devices.

03

Data sharing

We don’t sell your data. Two service providers handle feedback-form data on our behalf:

  • Cloudflare. Hosts the website and stores submissions.
  • Resend. Delivers the notification email to support@hezel.app.
04

Third-party links

The App may contain links to other sites. We are not responsible for the privacy practices or content of these third-party sites.

05

Children’s privacy

The App is not intended for children under 13. We do not knowingly collect information from children under 13.

06

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted here and will take effect upon posting. Continued use of the App constitutes acceptance of the updated policy.

07

Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at support@hezel.app.

08

Feedback form on hezel.app

When you submit the feedback form on our website, we keep what you send so we can read and respond to it.

  • What you provide. Your message, plus any name or email you include (both optional).
  • What we record automatically. Your IP address, country, browser user-agent, and page locale — for spam detection and to know which language to translate from.
  • Where it’s stored. A private database hosted by Cloudflare. Non-English submissions are translated to English automatically; both versions are kept. A notification email is sent to support@hezel.app through Resend.
  • How long. Kept for as long as Hezel is operating. Email support@hezel.app to request deletion.

Questions about your privacy?

Email support@hezel.app — one independent developer reads every message.

Read next Terms of Service →
Hezel

Hezel is a lovingly‑crafted backup app for Apple Music. Made by one independent developer.

Product

  • Features
  • How it works
  • Hezel Ultra

Support

  • FAQ
  • Guides
  • Contact
  • Hezel on X

Legal

  • Privacy
  • Terms
© 2026 HEZEL Not affiliated with Apple Inc. Apple logo and Apple Music are a trademark of Apple Inc.