Lost your Apple Music library
after switching countries?

Your library is tied to your country.

Apple Music has a separate catalog for each country: US Apple Music, UK Apple Music, Japan Apple Music, and so on. Your library lives inside whichever country your account is set to. The songs, the playlists, the music videos: all sitting on the rails of one country's catalog.

When you change your country in Apple Account settings, you get the new country's catalog with a blank library. The previous country's library doesn't carry over.

It happens to people moving abroad, students returning home after a year overseas, anyone setting up an account in a different region for App Store reasons. The mechanic is the same in every case.

If your library has already disappeared.

Before anything else, try switching back to your previous country. Open Apple Account settings, change the country back to the one you came from, then turn on Sync Library (Settings → Music). The previous library may reappear once the account is back where it was.

If it does, this is the moment to make a backup. Open Hezel and tap Back Up Now before you do anything else. Once you have the snapshot, you can change country again and restore on the other side.

Planning the move? Back up first.

1. Make a Hezel backup of your current library

   Open Hezel. Tap Back Up Now. The backup captures everything in your library: songs, playlists, music videos, and artwork. Done in a few seconds.

2. Change your country in Apple Account settings

   Follow Apple's flow for switching your Apple Account country and resubscribing on the other side. When you sign back in to Apple Music in the new country, the library will be blank. That's expected.

3. Restore from your Hezel backup

   Open Hezel. Your backup is still on the device. Tap Restore. Hezel works out what's missing in the new library and offers to put it back.

Same song. New region's version.

Apple Music's catalog varies by country. Some songs available on one country's store aren't on another's: region-specific releases, locally-blocked tracks, and so on.

When an exact match for a song isn't in the new country's catalog, Hezel adds a different version of the same song from the new region's catalog. Most tracks come back this way.

Things you might be wondering.

Snapshot first. Switch second.

The whole game is taking the backup before you start the move. Once your country is changed, the previous library can't be brought back unless it's already saved on your device.